This policy describes KyaLoge's current design and intended operations. Verified legal entity and professional India-specific review must be completed before paid production launch. It is not an independent legal certification.
Transactional information versus promotions
A final bill or service update relating to your restaurant visit is different from an optional marketing message. Transactional delivery may occur to the address you provided for that purpose where the restaurant has appropriately enabled it.
Promotional email and official WhatsApp messaging require separate, specific choices; permission for one channel does not give permission for the other.
What opting in means
Where an enabled restaurant explicitly offers it, selecting an email or WhatsApp opt-in permits that particular business to send relevant offers in the chosen channel, subject to its notice and applicable provider rules.
A customer may place an order without opting in to marketing. An unchecked marketing choice should stay unchecked by default. Consent may be recorded with channel, timestamp and purpose for audit.
Withdrawing consent
Guests can request to withdraw marketing permission through the restaurant, KyaLoge preference controls when offered, or by the relevant opt-out instructions on official messages. Future sends must check current consent and suppression records.
Withdrawing promotions does not automatically erase transactional records that must be retained for operational or legal reasons.
WhatsApp provider rules
WhatsApp promotional messaging, if enabled, is carried through an approved official Meta business sender and suitable templates. Creating a draft or saving an API token does not itself enable marketing delivery.
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